Every day help for our customers
On this page, we’ve compiled the most frequently asked questions from our passengers. We hope you find this information helpful.
If you haven’t found the answer to your question, you can contact us via email info@seoul.taxi or WhatsApp +82 10-8350-2050.
seoul.taxi is a site that helps you book reliable taxi services in Seoul, Korea.
Enter your pickup and drop-off locations, choose a vehicle type, and confirm your booking. You will receive a driver and ride details via WhatsApp or e-mail.
We accept major credit/debit cards, digital wallets, and cash.
Yes, you can schedule rides for specific dates and times up to several weeks ahead.
Fares are calculated based on base fare, distance, travel time, surge pricing (if applicable), and any additional fees (tolls, airport surcharges). When you pre-book a ride, the operator will inform you of the price in advance. This price is fixed and will not change during the trip.
No hidden fees. All applicable charges are shown before you confirm the booking.
Use chat/call to contact the driver, or contact our support team for assistance. We also provide live ETA updates.
Operator hours mean that late-night orders will only be processed in the morning. Please take this into account when booking. Our drivers work 24/7.
Free cancellation is possible up to 24 hours before the scheduled departure time. We recommend making changes to your departure time no later than 12 hours before your trip.